Seagate 7200.11 hard disk drives have become infamous for problems with their firmware which can lead to the drive failing to be recognised by the computer. This problem invariably leads to inaccessibility of your data and the unusability of the Seagate drive itself.
TRC Data Recovery became aware of this problem some years ago. The problem was actually anticipated after Seagate changed the architecture of their standard SATA hard disk drives to bring some of their feature set in line with their enterprise SCSI and SAS offerings. A near identical problem had existed with these drives for some time.
When a Seagate 7200.11 hard disk experiences this type of failure the symptoms are pretty consistent. The drive will spin up as usual, none of the normal issues associated with a mechanical failure are present in with this failure type. Despite seeming to function normally the Seagate 7200.11 will not be to accessible to the computer that is trying to read from it.
In many cases of this firmware failure, the drive will be recognised in a computer's BIOS or device management utility (such as Device Management on Windows or Disk Utility on the Mac). The size that is reported for the drive that is experiencing this failure type is 0MB or 0 bytes and no partition or volume information can be read. If this happens to your hard drive it is important to power down the device at the first opportunity.
The firmware issue is particularly prevalent on the 500GB models of the 7200.11 but has also been seen and successfully recovered on other drives from the same series. Some of the drives that we have been successfully able to recover from this fault are listed below:
When TRC recover this problem, we do so in a way that does not affect or invalidate your disk's warranty. We are able to retrieve the entire contents of the failed drive without risk or further complication. We are also able to offer a service that results in a bootable image of the original device for system disks. We can do this regardless of the original installed operating system.
TRC Data Recovery offer a full range of Seagate data recovery services, including Seagate 7200.11 data recovery. For more information on these services visit our Seagate Data Recovery page or contact us using our online form or by calling 0800 955 3282.