Packaging electronic Media for Shipping to TRC Data Recovery
Whether sending your failed media to TRC data recovery directly or if TRC have arranged for a courier to collect your failed device(s) from you, it is necessary to ensure that all items are packaged in a manner that will help to prevent further harm from coming to them.
Before packing your device please fill out our Data Recovery Submission form and ensure that it is included inside the package. This step is important to ensure that once your device has reached us there are no delays to the recovery process.
It is extremely rare that any devices reach TRC Data Recovery in a worse state than when they left the client, by following the directions above you can ensure that this does not happen in your case. Spending a few extra minutes ensuring that a drive is properly packaged prevents unexpected charges for the repair of shipping damages once the drive arrives with us.
If you require more information about packing your device, or would like to talk to someone who can clarify best practices for both packaging and shipping procedures, please call now on 0800 955 3282, or alternatively reach us on our Contact Form so that we can call you back.