Partners & Resellers

Partners and resellers are key to TRC's success within the Data recovery market. All of our systems are designed to offer our partners the most complete and comprehensive service of any Data Recovery provider.

What we do

TRC can offer recovery from all common storage types direct to our partners from our central lab in Sheffield. Devices that we commonly recover from include:

• Hard Disk Drives
• Memory Sticks
• Memory Cards
• Servers
• RAID Arrays

We also support all modern operating systems and file systems, including Microsoft Windows, Mac OS X, Linux (all distros) and Unix. We can also recover from NAS devices and less common OSes such as Novell NetWare.

How we work

Almost all of our recovery services can be offered on a No Recovery-No Fee basis, exclusions to this include, encrypted devices, devices opened outside of a clean room and devices where data overwriting is suspected.

Once we receive a recovery we perform a free diagnostic of the media and report the results back to you. Once approval to proceed has been received we start work. From here you can expect:

1. Temporary repair or data extraction
2. Cloning of each and every failed device
3. Scanning of the cloned image to locate the data
4. Copying of recovered data to our secure servers
5. Production of a file listing for the end user to confirm
6. Free transfer to return media (if supplied, at return media cost if not)

Your clients can be confident that their recovery has been successfully completed once they have received their file listing. If something is missing we continue work until we have a complete recovery, if the files required cannot be retrieved (which is rare), we return the media without charging for the work we have carried out.